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Continue reading →: The Ladder Club 2014 Dates Announced as 4th and 5th November
The Ladder Club 2014 dates have been announced. These are day long crash courses in card publishing held in Westcliffe on Sea each year and run on a not-for-profit basis by Lynn Tait of the Lynn Tait Gallery. You must choose one of the following days to attend as you cannot do…
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Continue reading →: How to use price to increase sales
I love the internet and social media for all of the interesting ideas that can flow into your life and change the way you do things. One such moment happened to me over four years ago and the seed of it is finally begun to germinate this year (I'm a…
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Continue reading →: UK Greeting Card, Stationery and Gift Trends 2014
Above are interactive slides from my talk at Spring Fair International on greeting card, stationery and gift market trends. All images include hyperlinks so that you can click straight through to the websites of any companies you may be interested in. Feel free to share this using the links above. The…
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Continue reading →: 10 Important Things Retailers Must Remember for Spring Fair
10 Important Things for Retailers to Remember for Spring Fair 1 .The Little Black Book (the show guides onsite are heavier) 2. Badge / email confirmation (It's £20 entry on the door!) 3. Travel documents and hotel reservation details 4. Business Cards (check your kitchen table before you leave!) 5.…
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Continue reading →: What cheap greeting cards really say
Caught this funny scene on the meaning of cheap greeting cards in a recent episode of the BBC series Sherlock: Sherlock (played by Benedict Cumberbatch) is helping John Watson (Martin Freeman) and Mary Morstan (Amanda Abbingdon) prepare for their wedding. Mary asks Sherlock if she should include John's cousin on the top…
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Continue reading →: 18 Retailing Insights from the Secrets of the Sales documentary
Cherry Healey recently presented 'Secrets of the Sales' on the BBC, taking a behind-the-scenes look at how major high street retailers like John Lewis, Oasis, Jones Bootmakers, New Look, Top Shop and Multiyork encourage consumers to spend more. The program is aimed at helping consumers make more informed choices when buying in…
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Continue reading →: What I learnt about selling from Liberty’s top retail sales staff
The top 20 members of Liberty of London’s shop floor retail sales team generate upwards of £10 million per annum between them. That’s almost a million dollars per sales assistant per year at London’s iconic department store. Here’s what I learnt about selling whilst watching them in the Channel Four documentary on Liberty…
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Continue reading →: 5 great restaurants near Earls Court Exhibition Centre in London
I have exhibited at various shows in Earls Court in London over the years and have tried all sorts of restaurants near Earls Court Exhibition Centre during that time. The list that follows is not exhaustive and they are not necessarily the best for culinary dining (although some are amazing).…
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Continue reading →: Why customer complaints are good for business
One of the best things that happened to me this year was a customer complaint from one of our major key accounts. It happened on our exhibition stand at Spring Fair and it was one of the worst business experiences I’ve had in a long time. I got roasted by…
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Continue reading →: 16 Retail Lessons I learned from Liberty of London
Britain’s great iconic retail emporium, Liberty of London, and it’s staff were the stars of a fascinating documentary giving a unique insight into modern retail. Blue Eyed Sun’s designer and co-founder, Jo, had her very first job was at Liberty. At fifteen, she joined the Norwich branch as a Saturday…







